How to Print

IMPORTANT: Before you proceed, please ensure that you have received your Papercut username and password. This is not the same as your Nexudus username / password. If you have not received an email with your Papercut details, please contact a member of the team.

Please select the type of device you would like to print from:

• Windows
• Mac
• iOS
• Android

Windows

Important: Make sure your Windows device is connected to our WiFi.

1. Download and run this Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).
2. On the License Agreement screen, click Next.
3. Select a printer; then click Next.
    Enter your PaperCut Username and Password; then click Next.
4. Click Finish.
5. Print your document.
6. To add more printers, run the downloaded Windows Printer Setup again.

Note: If you are using account selection, then additional configuration is required. Contact support  for more information.

Device requirements

• Mobility Print supports Microsoft Windows 7+.

Mac

To add a printer

Important: Make sure your Apple Mac is connected to our Wi-Fi.

1. Navigate to System Preferences > Printers and Scanners.
2. Click the + icon under the Printers List.
3. The Add dialog is displayed. This dialog displays a list of all of the discovered printers on the network.
4. Select a printer.
    The Name, Location, and Use is displayed.
5. Check that Use is set to Secure AirPrint.
6. If Secure AirPrint is not displayed:
7. 
   
   1. Close the Add dialog.
   2. Disconnect from the network.
   3. Reconnect to the network.
   4. Try again. If you still cannot see Secure AirPrint, contact support.
8. Click Add.
9. Print your document. When prompted enter your PaperCut username and password.
10. Repeat for any other required printers.

If are not sure how to print from your application, take a look at Print from your Mac.

Note: If you enter the wrong authentication details, MacBook devices do not show any warning message; your job will just not print. If your job doesn’t print, check the Print Queue dialog. If the print job is there and has the message Held for authentication, click the Papercut icon; then re-enter your login details.

Note: If you are using account selection, then additional configuration is required. Contact your system administrator for more information.

Device requirements

• Mobility Print supports macOS Yosemite+.

iOS

Important: Make sure your iPhone or iPad is connected to our WiFi.

On iPhones and iPads, Mobility Print just works like AirPrint!

1. Print your content as described in Use AirPrint to print from your iPhone, iPad, or iPod touch.
2. You will be prompted to enter your PaperCut Username and Password.

Note: If you are using account selection, then additional configuration is required. Contact your system administrator for more information.

Device requirements

• Mobility Print supports iOS 9.2+.

Android

Important: Make sure your Android is connected to our WiFi.

1. Install the Mobility Print app from the Google Play Store.
2. Launch the app.
3. Tap Android settings.
4. Tap Mobility Print.
5. Tap the enable toggle.
6. Exit out of Settings.
7. Print your document. When prompted enter your PaperCut username and password.

The way you print is different depending on the app you want to print from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon. If you select the Remember me checkbox, your phone will remember your login details for that printer for one week.

Note: If you are using account selection, then additional configuration is required. Contact your system administrator for more information.

Device requirements

• Mobility Print supports Android 4.4+. Supported devices includes Android phones and tablets from Google, Samsung, HTC, Lenovo, LG, Sony, Huawei among others.